Terms of Sales

Welcome to https://puffsuisse.ch , the online sales site of PUFF Suisse SA, dedicated to offering a selection of quality electronic cigarettes and associated accessories. By using our website, you agree to the terms and conditions set out below. We invite you to read them carefully.

  1. Acceptance of Conditions

By accessing our site and making a purchase, you confirm that you have read, understood and accepted our general conditions of sale (CGV), our confidentiality policy and all other associated policies.

  1. Terms of use

2.1 Eligibility: You must be 18 years or older to purchase products on our site. Age verification will be carried out at the time of purchase.

2.2 Lawful Use: You agree to only use our products lawfully, without violating the laws of your jurisdiction.

  1. Products and services

3.1 Availability: Our product and service offers are valid as long as they are visible on the site, while stocks last.

3.2 Presentation of the Products: We do our best to ensure that the visual representations of the products are as faithful as possible. However, color perception may vary from screen to screen.

  1. Price and Payment

The prices of our products are indicated in CHF, all taxes included. PUFF Suisse SA reserves the right to modify its prices at any time, but the products will be invoiced based on the prices in force at the time of your order confirmation.

  1. Security and Privacy

5.1 Security of Transactions: Your security is our priority. Transactions are encrypted and secure.

5.2 Data Protection: Your personal data is treated with the utmost confidentiality, in accordance with our privacy policy and Swiss data protection legislation.

  1. Delivery

The products are delivered in Switzerland to the delivery address you indicated during the ordering process. Delivery times are given for information purposes only.

  1. Right of Withdrawal and Returns

You have the right to withdraw your order without giving any reason within 14 days. See our returns policy for details on the return and refund procedure.

  1. Responsibility

PUFF Suisse SA is committed to providing quality products and ensuring the best customer satisfaction. However, we cannot be held liable in the event of non-compliance with the laws of a country where the products are delivered.

  1. Changes to the General Terms and Conditions

We reserve the right to modify our General Terms and Conditions at any time. The current version available on our site is the only one applicable.

  1. Contact

For any questions or complaints regarding an order, our products or our services, please contact us via the contact form.

By using our site, you accept these general conditions of sale which take effect immediately.